Accessibility Statement
Last updated: February 18th, 2025
At Smallbatch Pets, we are committed to ensuring digital accessibility for all members of our community, including individuals with disabilities. We believe everyone should be able to access information about our products, nutrition philosophy, and services with ease and dignity.
We are continually working to improve the user experience for everyone and to apply relevant accessibility standards.
Our Commitment
Smallbatchpets.com is designed and developed with accessibility in mind. We strive to ensure our website is inclusive, user-friendly, and accessible to the widest possible audience, regardless of technology or ability.
To support accessibility, our website may utilize tools and features that allow users to adjust aspects of the interface to meet their individual needs.
Accessibility Standards
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for digital accessibility. These guidelines are built around four core principles:
Perceivable – Information and user interface components must be presented in ways users can perceive.
Operable – User interface components and navigation must be usable.
Understandable – Information and operation of the interface must be clear and intuitive.
Robust – Content must be compatible with current and future assistive technologies.
We regularly evaluate our website to identify areas for improvement and implement updates where needed.
Ongoing Efforts
Accessibility is an ongoing effort. As our website evolves, we remain committed to reviewing new content, features, and functionality to ensure accessibility remains a priority. While we strive for full compliance, some content may not yet fully conform to the strictest accessibility standards. We are actively working to address any such areas.
Third-Party Content
Some third-party integrations or tools on our website (such as embedded content, payment processors, or social media feeds) may not be fully controlled by Smallbatch Pets. While we encourage accessibility compliance among our partners, we cannot guarantee the accessibility of third-party content.
Feedback & Assistance
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, experience difficulty accessing content, or need assistance placing an order, please contact us:
Email: info@smallbatchpets.com
Live Chat: Available during business hours
When contacting us, please include:
- A description of the issue
- The webpage URL (if applicable)
- The assistive technology or device used (if relevant)
We will make every reasonable effort to respond promptly and provide the information or assistance you need.
Thank you for choosing Smallbatch Pets. We are dedicated to creating an inclusive experience for all pet parents.